Refund Policy

30-day money-back guarantee

We want you and your students to love Bonbon Books. If you're not satisfied with your purchase for any reason, you can request a full refund within 30 days of your order date.

How to request a refund

Our order process is conducted by our online reseller Paddle.com, who is the Merchant of Record for all our orders and handles all refunds. To request a refund:

• Visit paddle.net and look up your order using the email address you used at checkout, or
• Email us at support@frenchfun.ca with your order number and we will help you process the refund.

Refunds are issued back to the original payment method. Depending on your bank or card issuer, it can take a few business days for the refund to appear on your statement.

Cancelling a subscription

You can cancel your monthly or yearly subscription at any time from paddle.net. When you cancel, you keep access to your paid features until the end of your current billing period, after which your account reverts to the free tier.

Paddle Buyer Terms

Refunds are also governed by Paddle's Refund Policy and Buyer Terms. Nothing in this policy limits any statutory refund or consumer rights you may have under the law of your country of residence.

Contact

Stacey DeSmedt — support@frenchfun.ca.